Goal

To provide an opportunity whereby nurses and NPs can learn to communicate more effectively with Spanish-speaking clients.

Objectives

Upon completion of this activity the participant:

  1. Will be able to participate in basic conversations and develop a rapport with Hispanic patients and their families within the context of

    Greetings and Farewells.

  2. Will be able to participate in basic conversations and develop a rapport with Hispanic patients and their families within the context of

    Social Pleasantries and Courtesy.

  3. Will be able to participate in basic conversations and develop a rapport with Hispanic patients and their families within the context of

    Introductions.

  4. Will be able to participate in basic conversations and develop a rapport with Hispanic patients and their families within the context of

    Strategies for Better Communications.

  5. Will be able to participate in basic conversations and gather and convey basic information within the context of

    Reception.

  6. Will be able to participate in basic conversations and gather basic information from the patient within the context of

    Insurance.

  7. Will be able to participate in basic conversations and convey basic information within the context of

    Moving the Patient Along.

  8. Will be able to participate in basic conversations and develop a rapport with Hispanic patients and their families within the context of

    Talking About Family.

  9. Will be able to participate in basic conversations and inform and instruct the patient within the context of

    Taking Vitals.

  10. Will be able to participate in basic conversations and gather basic information within the context of

    Basic Information.

  11. Will be able to participate in basic conversations, inform and instruct the patient and family and gather and convey basic information within the context of

    Pre-Operative.

  12. Will be able to participate in basic conversations, inform and instruct and gather and convey basic information within the context of

    Post Operative.

  13. Will be able to participate in basic conversations and inform and instruct the patient within the context of

    The Physical Examination.

  14. Will be able to participate in basic conversations and inform and instruct the patient within the context of

    Blood Draw.

  15. Will be able to participate in basic conversations and inform and instruct the patient within the context of

    Other Tests.

  16. Will be able to participate in basic conversations and instruct the patient within the context of

    Basic Commands.

  17. Will be able to participate in basic conversations, inform and instruct the patient and gather and convey basic information within the context of

    Medications.

  18. Will be able to participate in basic conversations and inform and instruct the patient within the context of

    Dosage and Instructions.

  19. Will be able to participate in basic conversations and inform and instruct the patient within the context of

    Injuries.

  20. Will be able to participate in basic conversations and gather basic information within the context of

    Poisoning.

  21. Will be able to participate in basic conversations and gather basic information within the context of

    Stings and Bites.

  22. Will be able to participate in basic conversations and gather basic information within the context of

    Pregnancy.

  23. Will be able to participate in basic conversations and develop a rapport with Hispanic patients and their families within the context of

    Good Cheer.

  24. Will be able to participate in basic conversations, inform and instruct the patient and gather and convey basic information within the context of

    Maternity.

  25. Will be able to participate in basic conversations and inform and instruct the patient within the context of

    Concluding the visit.

Close this window